The problem
Your team is probably already using AI. Someone pastes a client email into a chatbot to tidy the wording. Someone else signs up for a free tool you have never heard of. It saves time, but you cannot see what is being shared, and you cannot get it back once it is out.
Banning AI rarely works. People find a way around the ban. A safer answer is to give them a good, approved way to do it, and to keep it running.
Getting an AI tool working is one thing. Keeping it working is another. Models change, prices change, connections break and usage grows. Most small businesses do not have a spare person for this, and should not need one.
What JadeIT does
We run the pieces for you: the gateway, the models and the links to your business systems. We apply updates, deal with outages and adjust things when a provider changes. You get a dependable service and a person to call.
One managed way in
We set up a single, managed route to AI models for your business. Staff sign in the way they already do. You decide who may use which models. Every request is logged, and you can set cost limits so a busy month never turns into a surprise bill.
Keeping private data out
Before a request leaves your business, we check it against your rules. Personal information such as email addresses, ID numbers and bank account numbers can be hidden or blocked automatically. Staff keep working, with far less risk of sensitive details getting out.
Private models
When information must stay in your own environment, we run open models on your own hardware. Prompts and documents stay on your systems. This suits sensitive client data and helps with your POPIA duties.
Monitoring and cost control
We keep an eye on how AI is being used, how well it is working and what it costs. Each month you get a short, readable report. It shows who is using what, where quality could be better and how spend compares with your limits. If something looks wrong, we tell you before the invoice does.
Automation and agents
Once the basics are steady, we can automate work that is repetitive and rule-based. Typical examples are sorting incoming enquiries, drafting replies for a person to approve, preparing a weekly summary from several systems, or checking documents for missing information. We start small, with a person in the loop, and extend only when it has earned trust.
What you get
- Your team can use AI openly, with your rules built in.
- Less risk of personal information leaving the business.
- A record of who used what, and what it cost.
- Predictable costs, with limits you set.
- A monthly report that a non-technical owner can read.
- One accountable partner instead of several suppliers.
How it works
For IT leads, in short.
- Gateway. A reverse proxy in front of model providers. It handles single sign-on, per-user and per-team access, request and response logging, rate limits and budget caps. Your applications call one endpoint instead of many vendor APIs.
- Data leak prevention. Policies run at the gateway. Standard detectors for email addresses and other common personal information, plus detectors we build for South African ID numbers, bank account numbers and your own patterns, redact or block content before it reaches a provider.
- Private models. Open models served on your hardware, with Ollama for small setups or vLLM at larger scale, behind the same gateway.
- Platform. Infrastructure as code, secrets kept in a secrets manager and documented change control. JadeIT deploys and operates it.
- Monitoring. Usage, latency, error rates and quality samples are tracked per team and application. Alerts go to JadeIT and, where agreed, to your IT lead.
- Cost control. Budgets and rate limits per user or team, with model choices reviewed regularly for cost and fit.
- Reporting. A monthly report covering usage, spend, incidents and recommendations.
- Agents. Automations use least-privilege access, log every action and keep a human approval step for anything that changes data or contacts a client.
If you would rather have AI that simply works, talk to us about what you need running.